Assistant Property Manager - Self Storage

C and E Julio•Eldersburg, MD
•Onsite

About The Position

Self Storage One and Apartment Services, Inc. is seeking a motivated, customer-focused Assistant Property Manager to support the daily operations of a self-storage facility. The role works closely with the Property Manager and District Manager to support smooth operations, accurate reporting, strong occupancy performance, and an exceptional customer experience. The Assistant Property Manager also helps maintain site organization, security, and overall property readiness. Travel between Self Storage One locations may be required as needed.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Proficiency with Microsoft Office Suite or related software.
  • Professional, neat appearance and a strong customer service focus.
  • Valid driver’s license and use of a vehicle for the duration of each shift.
  • Ability to lift up to 15 lbs.
  • Ability to work outdoors and walk the property regularly in varying weather conditions.
  • Ability to sit at a computer for extended periods.
  • Must provide a current phone number and email address.
  • May be required to travel between Self Storage One locations as needed.

Nice To Haves

  • Previous self-storage experience.

Responsibilities

  • Assist with daily site operations, including opening and closing procedures, administrative tasks, and reporting.
  • Assist customers with rentals, payments, service requests, and general inquiries in a professional and approachable manner.
  • Oversee site operations in the absence of the Property Manager, as needed.
  • Process on-site payment transactions, filing, and invoicing.
  • Regularly inspect property grounds and storage units for cleanliness, security, and readiness.
  • Prepare and follow up on service requests and maintenance needs.
  • Assist with delinquency tracking and documentation in accordance with company policies.
  • Support the unit vacate process, including basic damage inspections.
  • Help maintain office systems and site records.
  • Monitor security systems and promptly report concerns.
  • Perform other related duties as assigned.

Benefits

  • Transportation allowance
  • 10 paid holidays
  • Paid funeral leave and jury duty leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employer-paid life insurance
  • Voluntary life insurance
  • Short-term disability
  • Long-term disability
  • Flexible Spending Account (FSA)
  • Traditional and Roth 401(k) options
  • Employee Recognition Program
  • Discounted housing
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