Service Manager Jobs

About The Position

Requirements

• Demonstrated success in selling service agreements to various levels within customer organizations.
• Proficiency in common fire and life safety systems and equipment.
• Understanding of building life safety inspection codes and standards (including IFC, IBC, NFPA, CMS, etc.).
• At least 2 years of experience in sales, business development, or consulting within the commercial fire alarm, sprinkler, suppression, life safety, or related commercial building/construction industries

Responsibilities

• Prospecting and developing customer relationships to include upselling and multi-line development of services, providing and negotiating pricing proposals to showcase our superior customer service.
• Identifying customer needs and developing strategies to meet business objectives.
• Conducting seminars and demonstrations to identify and generate leads for prospective customers.
• Participating in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company’s image.
• Working closely with the service team to ensure customer satisfaction.

Benefits

• 401(k) Plan with matching contributions
• 8 paid holidays
• 10 PTO days (growing over time)
• Reduced-cost medical insurance
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Short-Term Disability
• Life Insurance and AD&D
• Critical Illness and Accident Coverage
• Weekly Paydays
• Employee Appreciation Events (lunches, holiday celebrations, department activities, and outings)
• Employee Assistance Program (access to over 10,000 providers offering face-to-face or telehealth counseling)
• Pet Insurance