Customer Service - Self Storage Manager

Public Storage•Lindon, UT

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations, both indoors and outdoors. The role includes assessing customers’ storage needs and recommending storage solutions and packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, generally between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The role involves travel between properties and other work-related locations using the employee’s own vehicle; mileage reimbursement is provided. Pay is $16.00 per hour, with the opportunity to earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to spend up to 50% of work time outdoors and perform facility walking, stair climbing, and large-door opening.

Responsibilities

  • Assess customers’ storage needs and recommend suitable options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments, including making reminder and collection calls when required.
  • Travel between properties and other work-related locations using a personal vehicle.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
  • Walk around facilities, climb stairs, and open large doors.

Benefits

  • Medical, dental, and vision benefits for eligible employees.
  • 401(k) with employer match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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