Assistant Store Manager with Food Service (Store# 51218)

OXXO USA (Southwest Convenience Stores, LLC)•Harrold, TX

18d•$13 - $15

About The Position

OXXO USA is seeking a dependable and energetic Assistant Store Manager with Food Service for a retail location. The role is responsible for the daily operations and success of the QSR food concept, including keeping it well-stocked and clean, providing excellent customer service, and complying with health and safety standards. The position also supports the organization’s strategy and vision and must comply with applicable laws and regulations, including Equal Employment Opportunity laws, HIPAA, and ERISA. Management may assign or reassign duties and responsibilities at any time. This description may not detail every task or responsibility required.

Requirements

A valid driver’s license, transportation to and from the bank and corporate meetings, and valid vehicle insurance are required.
Food safety manager training.
Active listening, demonstrating ongoing value, initiative, multitasking and prioritization, operational excellence, and time management.
Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
Must have a form of communication through which they can be reached.
Must be able to lift, stand, and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain the QSR’s image to company standards.
Responsible for unloading deliveries and organizing inventory and food supplies.

Nice To Haves

One or more years of experience working in a retail environment (preferred).

Responsibilities

Oversee daily QSR activities to ensure smooth operations.
Maintain inventory by ordering and monitoring supplies accurately.
Keep the QSR clean and organized.
Provide excellent customer service and promptly resolve customer issues and conflicts professionally.
Handle financial transactions accurately and efficiently.
Develop, lead, and support Sales Associates with Food Service.
Assign tasks, follow up, and counsel employees who do not follow policies and procedures, have excessive cash shortages, or fail to perform assigned tasks.
Continue training, educating, and developing employees in the assigned QSR; ensure employees complete training according to corporate policies, procedures, and guidelines.
Assist with recruiting potential candidates.
Teach and model customer service and suggestive-selling techniques.
Unload deliveries and organize inventory and food supplies.
Ensure activities comply with applicable regulations and support the organization’s strategy and vision.