Assistant Store Manager with Food Service (Store# 4022)

OXXO USA (Southwest Convenience Stores, LLC)•Abilene, TX

6h•$14 - $16

About The Position

OXXO USA is seeking a dependable and energetic Assistant Store Manager with Food Service for a retail location. The role is responsible for the daily operations and success of the QSR food concept, ensuring it is well-stocked and clean, delivers excellent customer service, and complies with health and safety standards. The manager also develops, leads, and supports Sales Associates with Food Service. The position includes assigning and following up on employee tasks, counseling employees when policies or procedures are not followed, and supporting employee training, education, and development. The Assistant Store Manager helps recruit potential candidates, resolves customer issues professionally, and models customer service and suggestive selling. The role also involves active work around the store, unloading deliveries, and organizing inventory and food supplies. Duties may be assigned or reassigned by management, and activities must comply with applicable laws and regulations.

Requirements

Valid driver's license, transportation to and from the bank and corporate meetings, and valid vehicle insurance.
Food safety manager training.
Active listening.
Ability to demonstrate ongoing value.
Ability to take initiative.
Multitasking and prioritization skills.
Operational excellence.
Time management.
Schedule flexibility to work peak business hours, which may include nights, weekends, and holidays.
A form of communication through which the employee can be reached.
Ability to lift, stand, and remain active for the duration of a shift, with frequent movement around the store.

Nice To Haves

One or more years of experience working in a retail environment (preferred).

Responsibilities

Oversee daily QSR activities to ensure smooth operations.
Order and monitor supplies to maintain accurate inventory levels.
Keep the QSR clean and organized.
Provide excellent customer service and promptly resolve customer issues and conflicts.
Handle financial transactions accurately and efficiently.
Develop, lead, and support Sales Associates with Food Service.
Assign employee tasks, follow up on completion, and counsel employees for policy or procedure violations, excessive cash shortages, or incomplete tasks.
Support the continued training, education, and development of employees in the assigned QSR, ensuring training follows corporate policies, procedures, and guidelines.
Assist with recruiting potential candidates.
Teach and model customer service and suggestive selling techniques.
Unload deliveries and organize inventory and food supplies.
Maintain the QSR's image to company standards while assisting customers.