Scheduler Jobs

About The Position

Requirements

• Bachelors Degree or background in related airline operations or hotel front desk experience
• 1+ years of experience
• Experience using wide variety of computer applications, including Word and Excel
• Customer Service and communication background
• Strong Analytical and problem-solving skills
• Reliable and punctual attendance is an essential function of the position
• Strong written and verbal communication skills
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Responsibilities

• Monitor and execute daily operations of unassigned hotel and transportation requirements through the use of system alerts
• Correct contractual violations of layover hotel assignments caused by irregular operations/reassignments to maintain on-time departures and meet financial objectives
• Work closely with Onboard Crew Scheduling, Flight Operations Crew Scheduling, SOC and station operations to accommodate equipment substitutions
• Coordinate and communicate crew change information to minimize flight delays or cancellations
• Keep supervisors informed of pertinent operational information
• Accomplish operational and financial objectives for on-time performance and hotel/transportation needs in a customer-focused manner while promoting quality of life for our crew while ensuring compliance with both the AFA and ALPA agreements when assigning hotel rooms and ground transportation
• Support flight crews and suppliers to resolve questions specific to hotel or transportation issues that are not covered in the pairing information
• Maintain the HOME system to ensure accuracy and record all aspects of hotel/transportation information
• Assists with HOME automation testing, identify errors and propose solutions to appropriate personnel
• Optimize daily and monthly hotel and transportation supplier inventories through reuse or cancellation of vacancies to ensure financial objectives are met including the gainsharing program
• Interact with both Pilot/Flight Attendant Crew Scheduling, and Charter Sales to develop optimum hotel/transportation assignments for extra lift, TDY, Flight Test Pilots, commercial and military charters
• Execute the appropriate number of hotel bookings as needed to protect the operation during irregular/unplanned events at the lowest available rate at time of booking
• Proactively communicates potential sellout cities due to seasonality or special events
• Maintains appropriate telephone availability in order to meet proper customer service levels and performance against goals

Benefits

• medical
• dental
• vision
• life
• accident & disability
• parental leave
• employee assistance program
• commuter
• paid holidays
• paid time off
• 401(k)
• flight privileges