Scheduler Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Typing speed of 45 or more words per minute.
• Previous clerical experience.
• Strong customer service skills.
• Residency in Missouri or Kansas.
• Self-motivation and ability to work within hospital or clinic policies, procedures, and practices.
• Ability to sit and stand intermittently for 8 to 10 hours a day.
• Ability to use standard office equipment, including a telephone and computer keyboard.
• Ability to work under pressure while maintaining near-100% accuracy and meeting inflexible deadlines.
• Manual and bi-manual dexterity, near vision, speech, and hearing.
• Frequent standing, walking, and sitting; eye-hand coordination and color definition.
• Occasional reaching above shoulder level; regular lifting or carrying of up to 40 pounds.
• Occasional walking on uneven surfaces.

Responsibilities

• Take scheduling calls from physician offices and patients and accurately schedule patients with the correct appointment type and status.
• Perform pre-registration duties as requested.
• Obtain accurate patient demographic and insurance information.
• Determine benefits, co-pays, and deductibles.
• Collect and enter accurate MSP information for Medicare patients.
• Demonstrate competency with equipment and use supplies and equipment properly.
• Demonstrate professional behaviors.
• Work without constant supervision, meet deadlines, and make decisions based on relevant facts.
• Maintain a positive attitude and behaviors consistent with the Medical Center’s Mission, Vision, and Value Statement of Behavior.
• Promote teamwork by assisting co-workers when appropriate.
• Collaborate with internal customers and providers, as appropriate, to accomplish departmental work.
• Follow established departmental, Human Resources, and hospital policies and procedures.
• Accept additional assignments as needed.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.