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Scheduler for home care

Freedom Home CareMilford, CT
Onsite

About The Position

Freedom Home Care is seeking an organized, motivated, and compassionate Scheduler to join our growing administrative team. This position plays a vital role in ensuring our clients receive dependable care by coordinating caregiver schedules, filling open shifts, and providing exceptional support to both clients and staff.

Requirements

  • Previous scheduling, dispatching, customer service, or administrative experience Required.
  • Excellent communication and organizational skills.
  • Strong multitasking and problem-solving abilities.
  • Comfortable using computers, smart phones, and learning scheduling software.
  • Familiar with using the Microsoft platform and its apps, such as Word and Excel.
  • Ability to remain calm and professional in a fast-paced environment.

Nice To Haves

  • Previous Home Care experience preferred.
  • Previous Caregiver experience preferred.

Responsibilities

  • Coordinate caregiver schedules and daily staffing.
  • Fill open shifts and respond to caregiver call-offs.
  • Communicate professionally with clients and caregivers.
  • Verify completed visits and documentation.
  • Maintain accurate scheduling records in AxisCare.
  • Work closely with nurses, HR, and management to ensure continuity of care.
  • Assist with staffing for evenings, weekends, holidays, and emergencies when needed.
  • One Weekend per month on-call for scheduling.

Benefits

  • Full-time weekday schedule.
  • In-office position
  • Supportive team environment.
  • Paid training.
  • Opportunities for growth and advancement.
  • The opportunity to make a meaningful difference in the lives of our Veterans and their families every day.

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