Business Office Scheduler

USPI • Franklin, TN

24d

About The Position

Franklin Surgery Center is hiring a Business Office Scheduler and Verifier. The Scheduling Coordinator schedules pediatric, adult, and geriatric patients for the surgery center as assigned and handles important calls with excellent telephone etiquette to support quality and continuity of patient care. The coordinator verifies insurance coverage using information from physician offices, contacts patients for additional information when needed, and informs them of their financial responsibility before their scheduled service. The role also includes reviewing financial obligations with patients or authorized parties under the applicable company program, pre-qualifying third-party coverage, and coordinating with materials management about implants, equipment, and supplies needed for scheduled cases so allowable amounts and patient responsibility can be calculated accurately. The position reports to work in acceptable business attire and follows all policies and procedures.

Requirements

• High school diploma or equivalent.
• Computer and office equipment skills required.
• Medical terminology required.

Nice To Haves

• Previous experience in a healthcare facility business office is desired.

Responsibilities

• Schedule pediatric, adult, and geriatric patients for the surgery center as assigned.
• Manage important calls with excellent telephone etiquette to support quality and continuity of patient care.
• Verify insurance coverage using information provided by physician offices at the time of scheduling.
• Contact patients to gather additional information when needed and notify them of their financial responsibility before the scheduled service.
• Review financial obligations with patients and authorized parties in accordance with the applicable company program.
• Pre-qualify third-party coverage for scheduled procedures.
• Coordinate with materials management regarding implants, equipment, and supplies needed for scheduled cases to calculate allowable amounts and patient responsibility accurately.
• Follow all policies and procedures.
• Report to work in acceptable business attire.

Benefits

• Medical, dental, vision, and prescription coverage.
• Life and AD&D coverage.
• Availability of short- and long-term disability.
• Flexible financial benefits including FSAs and HSAs.
• 401(k) and access to retirement planning.
• Paid holidays and vacation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED