Medical Office Scheduler

OMNI Orthopedic and Spine Center•Plantation, FL

About The Position

We are looking for a highly organized and friendly Medical Office Scheduler to join the team. Bilingual applicants in English and Spanish are highly encouraged to apply. The role coordinates patient appointments and the physician’s calendar, supports patient communications and insurance verification, and works with medical staff to maintain smooth office operations while protecting patient confidentiality and adhering to HIPAA regulations.

Requirements

High school diploma or equivalent.
Previous experience in a medical office scheduling or administrative role is preferred.
Proficiency in scheduling software and electronic health record (EHR) systems.
Strong organizational and multitasking skills.
Excellent written and verbal communication skills.
Knowledge of medical terminology and insurance processes.

Nice To Haves

Additional education or certification in medical office administration.
Bilingual in English and Spanish.

Responsibilities

Schedule patient appointments, surgeries, and follow-up visits efficiently and accurately.
Manage and coordinate the physician's calendar to optimize patient flow and minimize wait times.
Confirm patient appointments and provide necessary instructions for upcoming visits.
Handle patient inquiries and provide excellent customer service in person and over the phone.
Verify patient insurance information and ensure necessary documentation is completed before appointments.
Collaborate with medical staff to support smooth operations and effective communication.
Maintain patient confidentiality and adhere to HIPAA regulations.