Scheduler- Medical Office Administration (Spanish)

United Medical Imaging•West Covina, CA
•$19 - $20

About The Position

United Medical Imaging is a large imaging group with 32 locations in Southern California and a provider of diagnostic imaging and care for traumatic and life-threatening injuries. The Scheduler will answer phones, call patients, schedule appointments, verify insurance and eligibility, and provide clerical support. The role may also assist with back-office work when needed. A positive, pleasant, personable team worker who can work under pressure is required. This is a full-time position, Monday through Friday, with Saturdays on rotation. English and Spanish bilingual proficiency is required.

Requirements

  • Administrative experience in an office setting.
  • Effective verbal and written communication skills.
  • Proven customer service experience and/or training.
  • Ability to use facility computer software and technology, including Microsoft Word and Excel.
  • Strong knowledge of health insurance plans and benefits verification/authorization.
  • Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
  • Internet savvy, including excellence in opening files on the web.
  • Bilingual proficiency in English and Spanish.
  • High school diploma or GED.

Nice To Haves

  • Previous release-of-information, medical-record filing and scanning, or other related healthcare experience.
  • Knowledge of handling medical records and the basics of scanning and uploading files, downloading, and executing.
  • Experience working in Radiology.

Responsibilities

  • Meet and greet patients.
  • Check in patients.
  • Process paperwork.
  • Enter new patients into the computer system.
  • Create new patient files.
  • File documents in patients’ medical records.
  • Answer phones and perform other assigned clerical duties.
  • Call and schedule patients.
  • Verify insurance and eligibility.
  • Provide back-office support when needed.
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