Medical Office Administration- Medical Records
About The Position
United Medical Imaging is a healthcare imaging group with 30 locations across Southern California. The organization is seeking experienced Front Desk Administrators and Patient Schedulers to support patient-facing and clerical operations. This full-time, non-exempt position is Monday through Friday, with Saturdays on rotation, and is available at multiple locations, including Buena Park, Garden Grove, Santa Ana, and Huntington Beach. The ideal candidate is positive, personable, and able to work as part of a team and under pressure, with the flexibility to assist in the back office when needed.
Requirements
- Administrative experience in an office setting.
- Effective verbal and written communication skills.
- Ability to read and comprehend simple healthcare terminology.
- Customer service experience and/or training.
- Ability to use required computer software and technology, including Microsoft Word and Excel.
- Ability to learn release-of-information standards, policies, and procedures, and HIPAA regulations, and to complete work in compliance with them and other standards.
- Strong knowledge of health insurance plans and benefits verification/authorization.
- Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
- Internet savvy, including the ability to open files on the web.
- High school diploma required.
- At least one year of scheduling, medical records, or front office experience, or an externship in a medical field, desired.
Nice To Haves
- Previous release-of-information, medical-record filing and scanning, or other related healthcare experience.
- Knowledge of handling medical records and basic scanning, uploading, downloading, and executing files.
- Radiology work experience.
- Customer service experience.
- Bilingual ability.
Responsibilities
- Meet and greet patients.
- Check in patients.
- Process paperwork.
- Enter new patients into the computer system.
- Create new patient files.
- File documents in patients’ medical records.
- Answer phones and perform other clerical duties as assigned.
- Call and schedule patients.
- Verify insurance and eligibility.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
