Medical Office Administration
About The Position
United Medical Imaging is a large imaging group with 30 locations across Southern California and a provider of diagnostic healthcare services. The organization is seeking experienced Front Desk Administrators and Patient Schedulers to support patient-facing and administrative operations. This is a full-time, non-exempt position serving locations in Los Angeles County and Orange County. The schedule is Monday through Friday, with Saturdays on a rotating basis and overtime. The ideal candidate is positive, pleasant, personable, and able to work as part of a team and under pressure. Candidates should also be able to assist with back-office work as needed.
Requirements
- Administrative experience in an office setting; at least one year of scheduling, medical records, or front-office experience, or an externship in a medical field, is required.
- High school diploma is required.
- Effective verbal and written communication skills.
- Ability to read and comprehend basic healthcare terminology.
- Proven customer service experience and/or training.
- Ability to use required computer software and technology, including Microsoft Office applications.
- Ability to understand and follow release-of-information standards, policies, procedures, HIPAA regulations, and other applicable standards.
- Strong knowledge of health insurance plans and benefits verification and authorization.
- Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
- Internet proficiency, including opening files on the web.
- Ability to work under pressure and as part of a team, and to assist with back-office work as needed.
Nice To Haves
- Experience with release of information, filing and scanning medical records, or other related healthcare experience.
- Knowledge of handling medical records and of scanning, uploading files, downloading, and executing files.
- Radiology work experience.
- One year of customer service experience.
- Bilingual ability.
Responsibilities
- Meet and greet patients.
- Check in patients.
- Process paperwork.
- Enter new patients into the computer system.
- Create new patient files.
- File documents in patients’ medical records.
- Answer phones and perform other assigned clerical duties.
- Call and schedule patients.
- Verify insurance and eligibility.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
