Medical Office Administration- Medical Records

United Medical Imaging•Torrance, CA
•$19 - $20•Onsite

About The Position

United Medical Imaging is a large imaging group with 30 locations across Southern California, providing diagnostic imaging and care through healthcare professionals. The organization is hiring experienced Front Desk Administrators and Patient Schedulers to answer phones, call and schedule patients, verify insurance and eligibility, and perform front- and back-office duties as needed. This is a full-time, non-exempt position, Monday through Friday, with Saturdays on rotation. Multiple Southern California locations are available.

Requirements

  • Administrative experience in an office setting.
  • Effective verbal and written communication skills.
  • Ability to read and comprehend simple healthcare terminology.
  • Proven customer service experience and/or training.
  • Ability to use required computer software and technology, including Microsoft Word and Excel.
  • Ability to learn and follow release-of-information standards, policies, procedures, HIPAA regulations, and other applicable standards.
  • Strong knowledge of health insurance plans and benefits verification and authorization.
  • Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
  • Internet savvy, including the ability to open files on the web.
  • High school diploma required.
  • At least one year of scheduling, medical records, or front-office experience, or an externship in the medical field, is desired.

Nice To Haves

  • Previous release-of-information, filing, and scanning of medical records, or related healthcare experience.
  • Knowledge of medical-record handling, scanning and uploading files, and downloading and executing files.
  • Radiology work experience.
  • Customer service experience.
  • Bilingual ability.

Responsibilities

  • Meet and greet patients.
  • Check in patients.
  • Process paperwork.
  • Enter new patients into the computer system.
  • Create new patient files.
  • File documents in patients’ medical records.
  • Answer phones and perform other assigned clerical duties.
  • Call and schedule patients.
  • Verify insurance and eligibility.
  • Work in the back office when needed.
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