Medical Office Administration

United Medical Imaging•Huntington Beach, CA
•$19 - $20

About The Position

United Medical Imaging is a provider of diagnostic imaging services with 30 locations across Southern California. The organization is seeking experienced Front Desk Administrators and Patient Schedulers to support patient-facing and administrative operations. The role includes answering phones, calling and scheduling patients, verifying insurance and eligibility, and providing back-office support as needed. Candidates should be personable, positive team workers who can work under pressure.

Requirements

  • Administrative experience in an office setting; at least one year of scheduling, medical records, or front office experience, or an externship in a medical field.
  • Effective verbal and written communication skills.
  • Ability to read and comprehend simple healthcare terminology.
  • Proven customer service experience and/or training.
  • Ability to use required computer software and technology, including Microsoft Word and Excel.
  • Ability to understand and follow release-of-information standards, policies, procedures, HIPAA regulations, and other applicable standards.
  • Strong knowledge of health insurance plans and benefits verification and authorization.
  • Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
  • Internet savvy, including proficiency in opening files on the web.
  • High school diploma.

Nice To Haves

  • Previous release-of-information, medical-record filing and scanning, or other healthcare environment experience.
  • Knowledge of handling medical records, scanning and uploading files, downloading, and executing.
  • Radiology work experience.
  • One year of customer service experience.
  • Bilingual ability.

Responsibilities

  • Meet and greet patients.
  • Check in patients.
  • Process paperwork.
  • Enter new patients into the computer system.
  • Create new patient files.
  • File documents in patients’ medical records.
  • Answer phones and perform other assigned clerical duties.
  • Call and schedule patients.
  • Verify insurance and eligibility.
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