Scheduler

AdamsPlace•Greenville, SC

About The Position

NHC HomeCare Greenville is seeking a Scheduler to facilitate patient schedules across multiple disciplines, working collaboratively under the direction of the Office Manager and Director of Nursing. The role includes coordinating schedule changes, communicating with patients, caregivers, and homecare partners, and supporting documentation for patient care transitions. A preferred Licensed Practical Nurse (LPN) Scheduler has additional duties related to managed-care visit approvals, physician orders, and laboratory results.

Requirements

  • High school education or GED required.
  • Two years of experience in home care or a related health care role required.
  • Education or experience in computers required.
  • Driver’s license and reliable transportation required.
  • Excellent customer service, phone, and communication skills required.

Nice To Haves

  • Current Licensed Practical Nurse license in the agency’s state preferred.

Responsibilities

  • Facilitate daily schedules by entering scheduling changes promptly.
  • Notify appropriate partners, patients, and caregivers of scheduling changes in a timely manner.
  • Coordinate admissions, evaluations, resumption of services, and discharges, including required documentation with the appropriate disciplines under the direction of the Director of Nursing.
  • Relay information between assigned homecare disciplines regarding change orders, frequencies, skills, disciplines, discharges, transfers, and other patient-related changes.
  • For the LPN Scheduler role, coordinate approvals for additional discipline visits for managed-care patients as directed by agency management.
  • For the LPN Scheduler role, facilitate telephone and faxed physician orders to the appropriate homecare partner and notify patients and caregivers of order changes.
  • For the LPN Scheduler role, review physicians’ orders with the Director of Nursing or RN designee before ordered care is provided.
  • For the LPN Scheduler role, facilitate telephone and faxed laboratory results to the appropriate homecare partner and, as directed by agency management, liaise in reporting results to the physician promptly.
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