Sales Manager Jobs

About The Position

Requirements

• 2–3+ years of fast-paced retail management or other relevant work experience.
• Experience driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Proven ability to monitor inventory, achieve operational excellence, drive a service culture, and execute merchandising directives.
• Experience attracting, developing, and motivating talent; adapting to change; developing collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, including point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, exercise good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible full-time schedule including days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences.
• Ability to perform the listed physical activities, with reasonable accommodation considered through the company’s interactive process where applicable.

Nice To Haves

• Bachelor’s degree is preferred.

Responsibilities

• Lead Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers to deliver sales growth and an exceptional guest experience.
• Promote accountability for retail and service sales, guest loyalty, payroll, omnichannel performance, and retail shrink goals.
• Identify underperforming business metrics and develop strategies using company programs, tools, and resources to improve profitability and sales.
• Use store forecasts and payroll budgets to support scheduling, maximize productivity, and complete workload within budget and on time; communicate needs to the General Manager.
• Plan and execute in-store events that support the guest experience, brand partner collaboration, sales, and payroll goals.
• Review and respond to financial and operational reports, store visit results, and audit results.
• Perform makeup applications, skincare analysis, and product demonstrations to support sales and guest service.
• Stay informed about industry trends, products, services, ingredients, and benefits, and use that knowledge to serve guests.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team, and address staffing needs and open positions.
• Build an engaged, collaborative team and create an inclusive environment that supports associate growth.
• Support associate development through training, individualized feedback and coaching, performance reviews, succession planning, and development plans.
• Participate in ongoing training and ensure direct reports participate in brand and category education.
• Build professional relationships with brand partners to support shared sales and service goals.
• Collaborate with the leadership team to set priorities, provide direction and support, and share best practices.
• Execute the Guest Engagement Leader program and coach associates to deliver a helpful, friendly guest experience and meet store performance goals.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use company scheduling and task management tools to adjust schedules, manage attendance, prioritize workload, and execute store tasks.
• Protect company assets and minimize loss through workplace safety, inventory control, cash management, and loss-prevention practices.
• Execute inventory control tasks, including handling known theft, damages, hazardous waste, inventory adjustments, product returns, and theft reporting as needed.
• Support adoption of company initiatives and technology, communicate expectations, and ensure store tasks are completed.
• Use company programs, tools, and resources to drive store improvements.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.

Benefits

• Paid time off for eligible full-time positions.
• Health insurance for eligible full-time positions.
• Dental insurance for eligible full-time positions.
• Vision insurance for eligible full-time positions.
• Life insurance for eligible full-time positions.
• Disability benefits for eligible full-time positions.
• Opportunity for eligible associates to earn additional compensation under the company bonus plan.