Parts Sales Manager

Redline Equipment•Ottawa, OH

20d

About The Position

The Parts Sales Manager is responsible for an assigned Redline Equipment dealership Parts Department and directs and leads its operations. The role includes developing departmental personnel, managing vendor relationships, overseeing inventory and purchasing, and ensuring the department meets performance and budget targets. Redline Equipment is an agricultural equipment dealership with nine locations throughout the Midwest, with Case IH as its primary equipment brand. Its core values are Heroic Customer Support, the Golden Rule, Community, Transparency, and Continuous Improvement & Employee Growth.

Requirements

High school diploma or GED required.
Five years of purchasing or distribution experience working with heavy equipment parts, including responsibility for pricing and discounting.
Successful experience leading a team.
Proven track record in customer service and communications.
Ability to use a desktop or laptop computer, including Microsoft Office suites.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.

Responsibilities

Supervise Parts Department staff and foster strong performance and morale aligned with the company’s mission and core values.
Align and implement company policies, standard operating procedures, bulletins, and campaigns.
Manage parts inventories, programs, and returns for assigned vendors, including inventory turns, daily stock, control fill, and freight.
Plan, organize, direct, and control Parts Department activities.
Manage the department to meet budgeted expenses and performance targets.
Develop and implement strategies to improve sales and customer satisfaction.
Ensure customer issues are resolved promptly according to company guidelines.
Analyze market demand to ensure current and future material availability.
Prepare, issue, and review purchase orders with approved vendors.
Verify vendor invoices, including prices, freight, and surcharges.
Follow the company’s parts purchasing strategy for all orders and programs.
Keep the parts warehouse, showroom, and other public areas clean, neat, and organized.
Maintain inventory levels and manage obsolescence and inventory adjustments.
Organize and plan cycle counts and year-end physical inventory procedures.
Work with other departments to maintain adequate supplies and inventories.
Reconcile the cash drawer.
Ensure accurate departmental time records, including overtime, on-call scheduling, and vacation approvals.
Ensure location training and safety objectives are met.
Perform other related duties as assigned.