Parts Sales Manager

Titan Machinery•Waverly, IA

About The Position

Titan Machinery is seeking a Parts Sales Manager to drive sales and elevate customer satisfaction. The role leads a team, manages and optimizes department metrics, and drives performance to exceed store objectives. The Parts Sales Manager oversees the Parts Department’s marketing, merchandising, and daily operations; maintains customer and manufacturer relationships; and supports the company’s reputation as a trusted community partner. The position offers opportunities for growth and development in a fast-paced environment that values professionalism and excellent customer service.

Requirements

  • At least 2 years of related experience, related military experience, or related education/training (such as a degree or certificate).
  • Ability to travel up to 20% of the time.
  • Ability to work flexible hours.
  • Ability to effectively lead and manage people.
  • Strong customer service skills.

Responsibilities

  • Understand key financial drivers and ensure the department meets or exceeds sales goals.
  • Maintain accurate inventory to meet customer needs and support financial success.
  • Enhance customer satisfaction through effective service and resolve customer issues.
  • Ensure high standards of staff training and performance.
  • Lead and manage department staff.
  • Oversee marketing, merchandising, and daily operations of the Parts Department.
  • Foster relationships with customers and manufacturers.

Benefits

  • Comprehensive health and dental coverage.
  • Health Savings Account (HSA), with up to $1,200 tax-free contributed annually by Titan Machinery.
  • 8 paid holidays, competitive paid time off, and paid company volunteer hours.
  • 401(k) with company matching from the first day of employment.
  • 100% paid pregnancy-related leave and parental bonding leave.
  • Additional voluntary benefits, including vision insurance, life insurance, and short-term disability.
  • Additional leave benefits, including bereavement leave and leave for volunteer EMTs and firefighters.
  • Performance-based incentives.
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