Fleet Parts Sales Manager

Hunter Truck•Pennsville, NJ

4d•$95,000 - $125,000

About The Position

The Fleet Parts Sales Manager drives growth in parts and service sales among National Fleet Accounts and targeted large fleet customers. The role works closely with Regional Parts Directors, Regional Service Directors, Parts Outside Sales Representatives, and PACCAR Parts Fleet Sales Managers to strengthen customer relationships, identify sales opportunities, and grow fleet accounts. The manager also advises Regional Vice Presidents, Parts Managers, Service Managers, Product Support Representatives, and fleet customers on fleet programs, benefits, and requirements. This is a full-time, exempt position based in the Southern Region. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Travel is required up to 50% of the time, including local and overnight travel to customer locations, dealerships, industry events, and business meetings. Pay is $95,000 to $125,000 per year. The position reports to the Senior Vice President of Parts.

Requirements

High school diploma or GED required.
Three years of industry experience, including two years of heavy-duty truck or parts sales experience, with a thorough understanding of heavy-duty trucks, truck dealers, suppliers, and fleets preferred.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Valid driver's license and ability to meet company insurability standards.
Ability to travel by vehicle and air as business needs dictate.
Ability to travel extensively and maintain schedule flexibility as required.
Ability to calculate discounts, pricing structures, rebates, margins, commissions, percentages, and sales performance metrics.
Ability to analyze account profitability, market opportunities, business trends, sales reports, pricing models, and operational performance data.
Ability to analyze customer needs, identify business solutions, evaluate sales opportunities and risks, and make sound decisions with limited information.
Ability to manage multiple priorities while maintaining focus on customer service and business objectives, and to interpret and apply written, oral, operational, and technical instructions.
Ability to perform the position's physical functions, including prolonged sitting, frequent use of computers and mobile devices, occasional walking, and occasional lifting or moving of up to 50 pounds.
Ability to travel up to 50% of the time, including overnight travel as required by customer needs, territory, and business requirements.

Nice To Haves

Post-secondary degree in a related field.
Valid passport, preferred based on business travel requirements.

Responsibilities

Develop parts and service sales with existing fleets assigned to Parts Outside Sales Representatives through regular communication and joint customer visits.
Work with the PACCAR Parts Fleet Services team to develop and execute fleet pricing strategies using market basket pricing, volume rebates, and other fleet programs.
Conduct regular sales calls with new and prospective fleet accounts.
Develop annual fleet account growth strategies and business plans.
Maintain relationships with key contacts at existing and targeted fleet customers and support Product Support Representatives who handle day-to-day account servicing.
Analyze and monitor dealership parts and service sales to fleet accounts and provide periodic reports to dealer management.
Identify, evaluate, and pursue sales opportunities with existing and prospective fleet customers.
Build relationships with out-of-network and in-transit fleets to generate additional parts and service business for dealership branches.
Collaborate with Service Support personnel to develop, negotiate, and implement service agreements and customized fleet pricing.
Help resolve escalated customer concerns, service issues, and operational challenges affecting fleet relationships.
Track account performance, sales activity, fleet program participation, and growth opportunities using available reporting tools and systems.
Coordinate with dealership leadership to ensure consistent fleet-program execution and fulfillment of customer commitments and service expectations.
Train and support fleet customers and dealership personnel on fleet programs, products, services, and account-management practices.
Deliver superior customer service to assigned and prospective accounts.
Keep informed about industry trends, competitive activity, and customer needs in the transportation and fleet marketplace.
Follow and promote company health, safety, and environmental policies and procedures.
Perform additional duties and special projects as assigned.