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The Senior Manager, Sales Specialist, Risk-as-a-Service is part of PayPal’s North America Commercial sales team and partners with Account Management to grow adoption and transaction margin for Risk-as-a-Service (RaaS) solutions across new and existing accounts. The solutions use AI-driven risk models built on PayPal’s global transaction data to help merchants protect revenue while preserving approval rates. Fraud Protection Advanced puts fraud decisioning in the merchant’s hands with expert support; Chargeback Protection lets PayPal assume risk on eligible transactions; and Dispute Automation centralizes how merchants manage and contest disputes across payment providers. This is a consultative sales role. The Specialist leads discovery, diagnoses merchant needs, designs appropriate solutions, and positions differentiated value against competitors from opportunity through activation. Success is measured by profitable activated volume within assigned customers. The role partners with Account Managers to identify, shape, and advance product-specific opportunities; leads solution design, competitive positioning, and pricing; and carries a target for opportunities developed or advanced. It uses sales pipeline, portfolio, product, merchant-performance, and external data to prioritize opportunities and construct commercial cases. The Specialist also develops the team’s playbook and selling process, shares customer and seller feedback with Product and GTM teams, and coordinates with cross-functional teams to move merchants from lead to live. The position has a balanced hybrid work model for the majority of employees: three days in the office and two days at either the PayPal office or home workspace. Travel is 10%.
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Job Type
Full-time
Career Level
Senior

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