Sales Associate Jobs

About The Position

Requirements

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Ability to collaborate in a retail environment and serve customers and teams from a variety of backgrounds.
• Ability to stand and walk during shifts; talk and hear in person and by headset; occasionally use ladders, stairs, or ramps; perform repetitive motions involving wrists, hands, or fingers; occasionally stoop, kneel, bend, crouch, and lift 1 to 20 pounds; and occasionally move and lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

• Approach and assist multiple customers with personal, genuine service.
• Turn customer interactions into sales opportunities and build brand loyalty through service.
• Work collaboratively and respectfully with team members and customers across a variety of differences.
• Listen to customers, understand their needs, and resolve problems efficiently at the first point of contact.
• Use point-of-sale systems, customer systems, and mobile devices to provide fast, seamless omni-channel service.
• Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Keep the store organized, maintain visual and merchandising standards, and support store operations processes.
• Collaborate with the team to achieve results, maintain a positive work environment, and adapt to changing business needs.
• Follow safety policies and procedures to contribute to a safe and healthy workplace.

Benefits

• Flexible schedules
• Competitive pay
• Fun perks
• Generous product discount
• Benefits and programs designed to support health and financial goals
• Work-life balance