SALES ASSOCIATE

Gettel Automotive Group•Bradenton, FL

7d•Onsite

About The Position

The Sales Associate represents Gettel Kia of Bradenton and is responsible for serving customers in accordance with dealership guidelines and manufacturer requirements. The role requires following Gettel University’s sales process and using the dealership’s sales tools without shortcuts, while maintaining a professional appearance and a positive attitude. The associate prospects and records customer interactions in the CRM, follows dealership policies, and completes the required steps for vehicle sales and deliveries. Gettel provides training and support, with opportunities for continued development and career growth.

Requirements

Interest in automotive and a desire to develop a career in the industry.
Compliance with the dealership's sales process and use of its sales tools.
Ability to adhere to dealership policies and procedures.

Responsibilities

Follow the sales process taught through Gettel University and use the required sales tools; do not shortcut the process.
Request additional training or support from the general manager when needed.
Maintain a professional appearance and personal hygiene.
Plan each workday and arrive with a positive, can-do attitude.
Use a dealer license plate for test drives and other required times when taking a vehicle off the premises.
Provide excellent customer service in accordance with dealership guidelines and manufacturer requirements.
Prospect and record all customer interactions in the CRM, including in-person, phone, email, and regular-mail interactions.
Understand and follow the Gettel Policy and Procedures Manual without deviations.
Set the customer's first service appointment after a vehicle sale using the store's established process.
Ensure customer payoffs are accurate and cover the required period for the store.
Complete delivery checklists as required by management.