Sales Associate - Pittsburgh, PA

L.L.Bean•Pittsburgh, PA

7d•Onsite

About The Position

L.L.Bean is hiring temporary, part-time Sales Associates for its Ross Park Mall retail store in Pittsburgh, Pennsylvania. The Sales Associate works in the outdoor gear and apparel departments, delivering customer service, representing the L.L.Bean brand, maintaining store standards, and supporting teamwork and store operations. The role involves adapting to changing business needs and using product knowledge and service expertise to help customers.

Requirements

Passion for providing world-class customer service.
Friendly and outgoing communication style.
Proficiency with computer systems and ability to learn new technologies.
Adaptability and openness to change.
Availability to work varied hours, including nights, weekends, and holidays.
Genuine passion for the outdoors and participation in outdoor activities.
Ability to collaborate in a retail environment and serve customers and teams from a variety of backgrounds.
Ability to stand and walk during shifts; talk and hear in person and by headset; occasionally use ladders, stairs, or ramps; perform repetitive motions involving wrists, hands, or fingers; occasionally stoop, kneel, bend, crouch, and lift 1 to 20 pounds; and occasionally move and lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

Approach and assist multiple customers with personal, genuine service.
Turn customer interactions into sales opportunities and build brand loyalty through service.
Work collaboratively and respectfully with team members and customers across a variety of differences.
Listen to customers, understand their needs, and resolve problems efficiently at the first point of contact.
Use point-of-sale systems, customer systems, and mobile devices to provide fast, seamless omni-channel service.
Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
Keep the store organized, maintain visual and merchandising standards, and support store operations processes.
Collaborate with the team to achieve results, maintain a positive work environment, and adapt to changing business needs.
Follow safety policies and procedures to contribute to a safe and healthy workplace.