Retail Sales Associate
About The Position
The Retail Sales Associate helps AAA members solve problems, plan travel, and stay safe while supporting sales performance. The role promotes and recommends AAA memberships, insurance referrals, and financial products; assists customers with travel planning; manages Roadside Assistance calls; and supports branch operations with cashiering, tag and title services, and ID services as needed. The position is located at 755 Bechtle Avenue, Springfield, OH 45504. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., and Saturday, 9:00 a.m. to 2:00 p.m., for a 37.5-hour work week. There are no late nights or Sunday shifts. Hourly pay is $15.54–$19.88, adjusted based on experience, geographic location, and other job-related factors. An average monthly incentive opportunity of $162–$389 is available based on individual performance.
Requirements
- High school diploma or equivalent.
- Strong communication skills, including the ability to build trust and explain value clearly.
- Comfort navigating multiple systems in a fast-paced environment.
- Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state- and/or vendor-specific screenings.
- Ability to obtain any necessary Membership license or other license required to perform the position’s essential functions.
Nice To Haves
- Previous sales experience.
- Basic geography knowledge.
- Notary Public designation, or willingness to obtain it within six months of employment.
Responsibilities
- Consistently promote and recommend AAA memberships, insurance referrals, and financial products.
- Assist customers with travel planning, including hotels, car rentals, and vacation packages.
- Manage and respond to Roadside Assistance calls continuously throughout the day.
- Help with cashiering, tag and title services, and ID services as needed.
Benefits
- Medical, dental, and vision plan options.
- Up to two weeks of paid parental leave.
- 401(k) plan with company match up to 7%.
- More than two weeks of PTO within the first year; up to three weeks accrued in the first year.
- Paid company holidays.
- Company-provided volunteer opportunities and one volunteer day per year.
- Free AAA Membership.
- Continual learning reimbursement up to $5,250 per year.
- Monthly performance-based incentive opportunity averaging $162–$389.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
