Retail Golf Equipment Sales Associate

DICK'S Sporting Goods • Nashville, TN

7d

About The Position

At DICK’S Sporting Goods, the Retail Golf Equipment Sales Associate helps create confidence and excitement by equipping athletes to achieve their dreams. The role provides knowledgeable, customer-focused assistance with golf equipment and services, recommends products and accessories suited to customer needs, and supports store sales, operations, safety, and an inclusive in-store environment.

The associate builds effective relationships with customers, learns about their needs, and directs them to relevant golf services. They demonstrate knowledge of golf equipment, including heads, shafts, and grips, and educate customers about club fittings and repair services. The role also supports merchandise presentation and replenishment, loss prevention, cleanliness, and company programs.

Requirements

• Associates degree or technical diploma in the golf industry preferred.
• Demonstrate accountability, customer focus, collaboration, trustworthiness, sound decision-making, and an action-oriented approach.

Nice To Haves

• Golf industry experience preferred.
• Golf fitting experience preferred.
• Associates degree or technical diploma in the golf industry preferred.

Responsibilities

• Greet and acknowledge customers, build their trust and respect, and offer assistance as needed or requested.
• Determine athletes’ needs and direct them to the golf services area that best meets those needs.
• Provide exceptional service by identifying suitable products and creative solutions that can improve customer performance and maximize sales.
• Demonstrate knowledge of vendors’ golf equipment, including heads, shafts, and grips.
• Educate customers on the benefits of available club-fitting and club-repair services.
• Recommend golf equipment and accessories tailored to customers’ needs.
• Help achieve the store shrinkage goal by properly handling and accounting for merchandise used for display.
• Participate in merchandise sets, replenishment, recovery, pricing, and signing to maintain established presentation standards.
• Support store revenue and profitability through the established sales process.
• Promote company programs, including ScoreCard loyalty, product warranties, and private-label credit card enrollment.
• Follow safety, loss-prevention, and standard operating procedures, and maintain the confidentiality of company information.
• Participate in recovery and cleanliness standards.
• Help create an inclusive store environment where teammates and customers feel welcome, safe, and respected.
• Take an all-hands-on-deck approach to supporting the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed