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As a Customer Service Associate in the Building Materials department, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You interact with customers throughout the day, help them select and handle merchandise, occasionally load merchandise, and work to ensure their needs are met. Daily responsibilities may vary by department and may include preparing merchandise for customers, such as cutting and bundling wood or cutting drywall. Associates may be cross-functionally trained in other store areas. This role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor environments, extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed

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