Associate Sales Representative

TD SYNNEX Corporation • South Highpoint, FL

5d

About The Position

As a Sales Support Specialist at TD SYNNEX, this role supports the sales team by providing customer service, managing inbound and outbound communications, assisting with order processing, and contributing to sales goals. The position is suited to someone who works effectively in a fast-paced environment and is passionate about building relationships. The role includes supporting customers from relationship development through issue resolution, answering questions about pricing, product availability, and shipping or service issues, and representing TD SYNNEX professionally. The position is based in a collaborative, professional office environment. Occasional non-standard hours or overtime may be required based on business needs.

Requirements

• Ability to multitask and prioritize effectively in a dynamic environment.
• Strong written and verbal communication skills.
• Experience in price negotiations and understanding of a profit-driven culture.
• Ability to build effective working relationships with colleagues and customers.
• Ability to work constructively under pressure and meet deadlines.
• Friendly and courteous demeanor when responding to calls and greeting partners.
• Willingness to adjust to change and adapt as needed.
• Basic proficiency with relevant computer applications, including spreadsheets, word processors, and databases.
• Ability to maintain a positive outlook in the face of challenges, criticism, or rejection.
• Ability to handle sensitive information with discretion.
• Strong organizational and time management skills, with the ability to drive tasks to completion.
• Basic clerical and data-entry skills.
• Associate degree, or high school diploma/GED with at least one year of relevant experience.

Nice To Haves

• Current affiliation within a sales organization.
• Bachelor’s degree in a business or IT discipline.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Handle inbound and outbound sales calls and emails, provide quotes, process orders, and work toward daily and quarterly sales targets.
• Enter orders accurately, track their status, and keep customers informed throughout the process.
• Contribute to customer satisfaction through relationship development and issue resolution.
• Resolve routine, non-complex issues with guidance in a timely and effective manner.
• Answer customer inquiries about pricing, product availability, and shipping or service issues related to orders.
• Attend TD SYNNEX and vendor partner training sessions as assigned.
• Participate in vendor and customer engagement activities outside standard work hours and embrace total account ownership.
• Represent TD SYNNEX professionally in interactions with business partners and customers.
• Meet attendance and punctuality standards.
• Perform additional duties as assigned to support team objectives.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars, events, and access to the global Life Empowerment Assistance Program for financial, physical, and mental well-being.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program that connects new coworkers within their first 30 days.
• Internal peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree