Associate Sales Representative

TD SYNNEX • Clearwater, FL

4d

About The Position

The Associate Sales Representative supports TD SYNNEX’s sales team by providing customer service, managing inbound and outbound communications, assisting with order processing, and contributing to sales goals. The role involves building customer relationships and supporting a positive customer experience in a fast-paced environment.

The position handles quotes and orders, keeps customers informed about order status, answers questions about pricing, product availability, shipping, and service issues, and helps resolve routine issues with guidance. The representative also participates in assigned TD SYNNEX and vendor partner training, vendor and customer engagement activities, and other duties that support team objectives. Professional conduct, reliable attendance, and punctuality are expected.

The role is based in a professional office environment that fosters collaboration and innovation. Occasional non-standard hours or overtime may be required based on business needs.

Requirements

• Associate degree, or high school diploma/GED with at least 1 year of relevant experience.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Strong written and verbal communication skills.
• Experience with price negotiations and an understanding of a profit-driven culture.
• Ability to build effective working relationships with colleagues and customers.
• Ability to work constructively under pressure and meet deadlines.
• Friendly and courteous demeanor when responding to calls and greeting partners.
• Willingness to adjust to change and adapt as needed.
• Basic proficiency with relevant computer applications, including spreadsheets, word processors, and databases.
• Ability to maintain a positive outlook when facing challenges, criticism, or rejection.
• Ability to handle sensitive information discreetly.
• Strong organizational and time-management skills, with the ability to complete tasks.
• Basic clerical and data-entry skills.

Nice To Haves

• Current affiliation within a sales organization.
• Bachelor’s degree in a business or IT discipline.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Handle inbound and outbound sales calls and emails, provide quotes, and process orders for products and services while working toward daily and quarterly sales targets.
• Accurately enter orders, track their status, and communicate clearly with customers throughout the process.
• Contribute to customer satisfaction through relationship development and issue resolution.
• Resolve routine, non-complex issues with guidance and provide timely, effective solutions.
• Answer customer questions about pricing, product availability, shipping, and service issues related to orders.
• Attend TD SYNNEX and vendor partner training sessions as assigned.
• Participate in vendor and customer engagement activities outside standard work hours as needed.
• Represent TD SYNNEX professionally in interactions with business partners and customers.
• Meet attendance and punctuality standards.
• Perform additional duties as assigned to support team objectives.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars, events, and access to the global Life Empowerment Assistance Program supporting financial, physical, and mental well-being.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program offering opportunities to network with new coworkers within the first 30 days.
• Internal peer-led inclusive communities and activities, business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree