Associate Sales Representative

TD Synnex • Clearwater, SC

3d

About The Position

The Associate Sales Representative supports TD SYNNEX’s sales team by providing customer service, processing orders, and contributing to sales goals. The role handles inbound and outbound customer communications, provides quotes, answers questions about pricing, product availability, and shipping or service issues, and keeps customers informed throughout the order process. It also involves developing customer relationships, resolving routine issues with guidance, attending assigned training, and representing TD SYNNEX professionally. The position is based in a collaborative, professional office environment. Occasional non-standard hours or overtime may be required based on business needs.

Requirements

• Associate degree, or a high school diploma/GED with at least 1 year of relevant experience.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Strong written and verbal communication skills.
• Experience in price negotiations and understanding of a profit-driven culture.
• Ability to build effective working relationships with colleagues and customers.
• Ability to work constructively under pressure and meet deadlines.
• Friendly and courteous demeanor when responding to calls and greeting partners.
• Willingness to adapt to change.
• Basic proficiency in relevant computer applications, including spreadsheets, word processors, and databases.
• Ability to maintain a positive outlook in the face of challenges, criticism, or rejection.
• Ability to handle sensitive information with discretion.
• Strong organizational and time-management skills.
• Basic clerical and data-entry skills.

Nice To Haves

• Current affiliation within a sales organization.
• Bachelor’s degree in a business or IT discipline.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Handle inbound and outbound sales calls and emails, provide quotes, and process product and service orders while working toward daily and quarterly sales targets.
• Enter orders accurately, track their status, and communicate with customers throughout the process.
• Contribute to customer satisfaction through relationship development and issue resolution.
• Resolve routine, non-complex issues with guidance and provide timely solutions.
• Answer customer inquiries about pricing, product availability, and shipping or service issues related to orders.
• Attend assigned TD SYNNEX and vendor partner training sessions.
• Participate in vendor and customer engagement activities outside standard work hours.
• Represent TD SYNNEX professionally in interactions with business partners and customers.
• Meet attendance and punctuality standards.
• Perform additional duties as assigned to support team objectives.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs, along with on-demand courses.
• Seminars, events, and a global Life Empowerment Assistance Program supporting financial, physical, and mental well-being.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program that connects new co-workers within their first 30 days.
• Internal peer-led inclusive communities and activities, business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree