Sales Associate - Part Time
About The Position
The Aubuchon Company is a fourth-generation family company with more than 100 retail locations. It is seeking a part-time Sales Associate to deliver customer service and support customers with home improvement projects. The role involves providing product advice, building customer relationships, and helping ensure a positive shopping experience in a fast-paced retail environment. The Sales Associate assists customers with product selection and project needs, processes sales and returns, maintains store organization and safety, monitors inventory, and fulfills online orders. The position also includes hands-on services such as propane filling, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope. Team members operate tools and material-handling equipment, complete required safety training and certifications, and follow company policies and values.
Requirements
- High school diploma or equivalent preferred.
- Must be at least 18 years old.
- Strong interpersonal and communication skills with a customer-first approach.
- Organizational and problem-solving skills.
- Basic math skills for transactions, inventory management, and project estimates.
- Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
- Willingness to complete forklift and propane certification within 90 days of hire.
- Positive, professional, and approachable demeanor.
- Flexibility to work weekends and adapt to business needs.
- Ability to lift up to 50 lbs.; frequent lifting and carrying of up to 25 lbs.
- Ability to stand, walk, bend, twist, push, and reach throughout shifts.
- Must be comfortable working in an animal-friendly environment; accommodations are available upon request.
Nice To Haves
- Prior retail or hardware experience is highly desirable.
Responsibilities
- Provide customer service and greet customers, understand their needs, and guide them to appropriate solutions.
- Recommend products and complementary items, explaining their features and applications.
- Use Theatro communication technology to coordinate with the team.
- Promote the loyalty program, in-store events, and monthly promotions.
- Encourage customers to share feedback on Google reviews or other company-approved platforms.
- Process sales and returns accurately using the POS system.
- Maintain clean, organized, and safe aisles, shelves, and cashier stations.
- Monitor inventory and communicate restocking needs to management.
- Fulfill online orders promptly and accurately for in-store and curbside pickup.
- Develop expertise in assigned departments and related categories to assist with customer projects.
- Provide hands-on services, including filling propane, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope.
- Operate forklifts and powered material-handling equipment safely for stocking and inventory movement.
- Respond to technical and product-related inquiries and escalate complex questions as needed.
- Assemble products for displays and customer orders.
- Complete required safety training and certifications, including forklift operation.
- Report hazards or unsafe conditions immediately to the Leader on Duty.
- Follow company policies, safety regulations, and Aubuchon’s Core Values.
Benefits
- 401(k) with match program, available from day one.
- Paid time off that increases with seniority.
- Wellness program offering $300 annually.
- Team Member Assistance Program and Fund.
- Discounted pet insurance.
- Tuition reimbursement program.
- Training and growth opportunities.
- Team member discounts at all locations.
- Company discount program for tickets, electronics, vacations, and more.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
