Part Time Sales Associate

Pet Supermarket•Charlotte, NC

11d

About The Position

The Sales Associate assists the store management team with the overall operation and performance of the store, including sales, merchandising, and daily operations. The role supports the well-being of animals and pets while helping the store meet and exceed sales goals and follow operational standards. Sales Associates strive to enhance the lives of pets and their people through friendly, knowledgeable customer service and by helping customers select suitable food and accessories. The position involves working primarily on the sales floor, maintaining a clean, organized, and safe shopping environment, caring for animals in the store, restocking merchandise, and supporting the fish system. Associates follow company policies and procedures and complete other tasks assigned by store management. The work environment is relatively temperature-stable; employees may occasionally work alone, and accidental injuries involving pets or lifting may occur.

Requirements

Must be at least 18 years of age.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and holidays according to business needs.
Ability to repeatedly lift up to 55 pounds during a shift.
Ability to stand or move around for most of the workday.
Active listening and observation skills.
Professional communication and a positive workplace attitude.
Ability to work independently at times and as part of a team.

Nice To Haves

Retail or customer service experience.
Enjoyment of working with and around animals.

Responsibilities

Demonstrate the store’s selling and service models and support sales, service, and customer-experience initiatives.
Acknowledge, welcome, and thank customers in a friendly and timely manner.
Help customers select products and answer questions about food, accessories, and other pet needs.
Follow brand standards and help maintain the store’s consistency and reputation.
Work with the store team to meet or exceed sales targets and daily sales goals.
Clean pet enclosures and ensure animals have appropriate food and water.
Help maintain the fish system.
Restock shelves and fixtures and move products from the stockroom to the sales floor.
Maintain professionalism and a positive attitude when communicating with customers and employees.
Follow company policies and procedures and complete tasks assigned by store management.
Maintain a clean, neat, and safe shopping environment.
Support merchandising and efficient daily store operations.