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Retail Sales Associate – Full Time

Autozone•Syracuse, NY

About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain inventory, and support sales and store operations. The Retail Sales Associate engages with customers, provides automotive advice, recommends products and services, and contributes to a positive retail environment. The role also involves maintaining merchandise and store organization, following cash-handling, loss-prevention, and safety procedures, and supporting team members. Associates stay current on automotive parts, tools, and promotions, assist with wiper blade, battery, and light bulb installations, and use diagnostic tools to read vehicle codes and recommend solutions. The position offers opportunities for growth in the automotive retail industry.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.
  • Ability to lift, load, and deliver merchandise.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Complete assigned tasks using established processes and follow company safety policies, including using personal protective equipment.
  • Stay current on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise.

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