Retail Sales Associate - Part Time

Curaleaf•Sanford, FL

1d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a customer-facing brand representative and product resource. The associate creates a welcoming, informative, inclusive experience, helps customers explore cannabis products and find suitable options, processes purchases, and builds trust with new and returning shoppers. The role is based at 610 Lake Minnie Dr, Sanford, FL 32773, with availability of 4–30 hours and weekends strongly preferred. The hourly pay rate is $15.00. The associate supports customer service, store operations, and sales performance. Duties include greeting and assisting guests, recommending products, addressing concerns, encouraging loyalty-program enrollment, handling cash and transactions, checking IDs, updating customer profiles, maintaining store standards, and assisting with inventory and online orders. The associate is expected to meet sales goals, stay informed about promotions and products, and adapt to changing priorities in a fast-paced, compliance-driven retail environment. The job involves standing and walking for extended periods, communicating, reaching, bending, kneeling, and lifting. It may involve exposure to dust, pollen, and plant pathogens, as well as working in confined spaces and a high-stress, changing environment. Curaleaf describes itself as an equal opportunity employer and provides reasonable accommodations during the hiring process and employment.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with a focus on service and customer satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer-application proficiency.
Positive, proactive approach to resolving customer issues.
Conflict-resolution skills and ability to remain composed under pressure.
Initiative and a team-first attitude, including readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Ability to work collaboratively as part of a team.
Ability to stand for extended periods; walk, talk or hear; stoop, kneel, crouch or crawl; use hands and fingers to feel; reach with hands and arms; lift up to 25 pounds; and occasionally climb, balance, and lift up to 50 pounds.
Close vision sufficient for clear vision at 20 inches or less.
Ability to work in confined spaces and tolerate a high-stress, changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally and provide an exceptional customer experience.
Build customer relationships, ask questions, and offer personalized product recommendations.
Address customer concerns professionally and work to resolve issues.
Encourage guests to enroll in rewards programs.
Collaborate with the team to maintain a respectful, inclusive, upbeat atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked in the sales floor and backroom.
Assist with inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced and changing retail environment and take on additional duties as needed.