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The Sales Associate (Customer Service Associate) welcomes Lowe’s customers and helps them find the products and services they need for home improvement projects. The role involves assisting customers throughout their shopping experience, answering questions, locating and selecting merchandise, and occasionally loading merchandise. Associates spend much of their time listening to customers, responding to questions, and organizing merchandise. Department assignments depend on hiring needs and skillsets and may include Building Materials or other store departments. Daily responsibilities can vary by department and may include preparing merchandise to meet customer needs, such as cutting and bundling wood or cutting drywall. The work may take place indoors and outdoors, with possible exposure to varying climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts where appropriate, and operate powered equipment only as required and with proper training or assistance. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed

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