About The Position

As a Seasonal Bluemercury Beauty Expert, you drive sales and optimize customer service throughout client interactions while building relationships. You act as a beauty advocate and role model a best-in-class service experience by assisting clients and meeting their beauty needs. Awareness of current trends and the ability to connect with others make you an essential member of the Bluemercury team. Bluemercury is a luxury beauty destination and Macy’s, Inc. nameplate with 178 locations across the country. Its client-first service model emphasizes personalized, high-quality beauty interactions and a curated premium assortment. The company aims to help people discover their unique selves and is committed to representation, inclusion, and serving every individual.

Requirements

  • 1–2 years of direct experience.
  • Proven retail experience, preferably in the beauty industry.
  • High school diploma or equivalent.
  • Strong interpersonal and communication skills, including the ability to share knowledge.
  • Passion for beauty and staying current with industry trends and products.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Self-motivation and resourcefulness, with the ability to adapt quickly to changing priorities.
  • Ability to uphold the company’s ideals of diversity, inclusion, and respect.
  • Ability to stand and walk for prolonged periods; tolerate prolonged exposure to fragrance and home fragrance products; frequently use computers, handheld electronic equipment, and cash registers; reach, crouch, kneel, and stoop; distinguish colors; and lift and move items weighing up to 25 pounds.

Nice To Haves

  • Beauty certification.
  • Advanced authority and expertise in a specific brand.

Responsibilities

  • Build and maintain strong, personalized relationships with customers, and provide a welcoming and inclusive atmosphere.
  • Maintain knowledge of beauty products across skincare, makeup, haircare, and fragrance categories, along with current products and industry trends.
  • Recommend products tailored to clients’ needs, preferences, and skin types; conduct demonstrations and provide application tips.
  • Drive sales by communicating product benefits and promotions, and encourage repeat business by sharing information about loyalty programs and upcoming events.
  • Assist with stock management, product availability, and maintaining an organized, visually appealing store.
  • Participate in and occasionally lead in-store beauty workshops.
  • Collect customer feedback about products and services and share insights with the management team.
  • Support operational excellence and adapt to changing priorities.

Benefits

  • Inclusive, challenging, and fun work environment.
  • Empowerment to perform impactful work with tangible results.
  • Commission and bonus opportunities.
  • Merchandise discounts and gratis.
  • Paid time off for full-time hourly employees.
  • Medical, dental, and vision coverage, and 401(k).
  • Advancement opportunities and mentorship.
  • Employee Assistance Program with mental health and financial literacy resources.
  • Colleague Resource Groups and give-back/volunteer opportunities.
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