Full Time - Sales Associate - Appliances - Closing
About The Position
As a Customer Service Associate in the Appliances department, you welcome customers to Lowe’s and help them find products and services for their home improvement needs. You provide friendly, professional service, answer questions, help customers locate and select merchandise, and guide them through shopping or checkout. You may occasionally load merchandise and help ensure customers receive accurate orders and deliveries on time. Daily tasks may vary by department and may include organizing and replenishing merchandise, preparing products to meet customer needs, and cross-training in other store areas. This role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may involve both indoor and outdoor conditions, changing weather and temperatures, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts when needed, and operate powered equipment only with proper training or assistance.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and restocking supplies.
- Process orders and deliveries accurately and on time.
- Cross-train in other store areas to support customer service.
- Prepare merchandise according to customer needs.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Competitive pay.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
