Full Time - Sales Associate - Appliances - Closing

Lowe's Home Centers•Petoskey, MI

5d•Onsite

About The Position

The Sales Associate works in the Appliances department at Lowe’s, welcoming customers and providing friendly, professional assistance with their home improvement needs. The role involves helping customers locate, select, and handle merchandise, answering questions, guiding them through shopping or checkout, and ensuring their needs are met. Associates also replenish shelves, process orders and deliveries, prepare merchandise as needed, and may cross-train in other store areas. The position is listed as full time and closing shift. It may involve working indoors or outdoors in varying weather and climate conditions, exposure to noise and moving equipment, and occasional travel to meetings, training, or neighboring stores. The role requires following safe lifting guidelines and using powered equipment only with appropriate training or assistance.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down-stocking supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.