Full Time - Sales Associate - Appliances - Closing

Lowe's Companies, Inc.•Warwick, RI

13d

About The Position

The Sales Associate works in the Appliances department, welcoming customers and helping them find products and services for their home improvement needs. The role involves listening to customers, answering questions, helping select and locate merchandise, and ensuring customer needs are met. Associates may occasionally load merchandise, replenish shelves, process orders and deliveries, and prepare merchandise based on customer needs. Duties may vary by department and may include cross-functional training in other store areas. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. The work environment may include indoor and outdoor conditions, varying temperatures and weather, noise, and moving or shaking objects and equipment. Physical duties may involve prolonged standing or sitting, lifting, and using powered equipment when appropriate and with required training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking products.
Process orders and deliveries accurately and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.