Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers • St. Augustine, FL

1d • Onsite

About The Position

The Sales Associate (Customer Service Associate) welcomes Lowe’s customers and helps them find the products and services they need for home improvement projects. The role involves assisting customers throughout their shopping experience, answering questions, locating and selecting merchandise, and occasionally loading merchandise. Associates spend much of their time listening to customers, responding to questions, and organizing merchandise. Department assignments depend on hiring needs and skillsets and may include Building Materials or other store departments. Daily responsibilities can vary by department and may include preparing merchandise to meet customer needs, such as cutting and bundling wood or cutting drywall.

The work may take place indoors and outdoors, with possible exposure to varying climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts where appropriate, and operate powered equipment only as required and with proper training or assistance. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as cutting and bundling wood or cutting drywall.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed