Full Time - Sales Associate - Building Materials - Day

Lowes • Memphis, TN

10d • Onsite

About The Position

As a Customer Service Associate in Building Materials, you provide friendly, professional customer service and help customers find products and services for home improvement projects. You welcome customers, answer questions, help them locate and handle merchandise, and guide them through shopping or checkout. You also replenish shelves, accurately process orders and deliveries, prepare merchandise to meet customer needs, and may occasionally load merchandise. Associates may cross-train in other store areas, and daily duties can vary by department. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may involve indoor and outdoor conditions, changing or extreme temperatures, moisture, wind, drafts, noise, and moving or shaking objects and equipment. Associates follow lifting guidelines, use powered equipment as required after appropriate training, and limit single lifts to 75 pounds.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as cutting and bundling wood or cutting drywall.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed