Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers • Spring Hill, TN

9d

About The Position

As a Customer Service Associate in Building Materials, you welcome customers to Lowe’s, help them locate and select products and services for home improvement projects, and provide friendly, professional service. You listen to customers, answer questions, guide them through shopping or checkout, and help ensure their needs are met. The role includes organizing and replenishing merchandise, processing orders and deliveries, and occasionally loading merchandise. Duties may vary by department and may include preparing products to meet customer needs, such as cutting and bundling wood or cutting drywall. Associates may also cross-train in other store areas.

The role involves prolonged standing, sitting, and other activities needed to perform the duties. Work may take place indoors and outdoors, with possible exposure to extreme heat or cold, wet or humid weather, wind, drafts, noise, and moving or shaking objects and equipment. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or help from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts when specified.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise for customer needs, such as cutting and bundling wood or cutting drywall.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed