Retail Sales Associate - Part-Time - 0324

First Cash • Lufkin, TX

1d

About The Position

FirstCash Pawn is hiring a part-time, customer-focused Retail Sales Associate. The role assists customers with merchandise purchases, pawn services, and short-term loans, and supports store operations. Pay is $11.00–$14.00 per hour plus commission. Associates can earn 2–8% commission based on individual performance; full details are provided during the interview process. Most stores are open from 9AM to 6PM, and many are closed Sundays. The role may include handling firearms at FFL locations, with certification provided. Employment offers require agreement to a binding arbitration process. FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• Must be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.

Nice To Haves

• Experience using retail checkout systems.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Explain pawn and short-term loan terms, complete paperwork, and provide a smooth, customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening and closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Commission of 2–8% based on individual performance, in addition to hourly pay.
• Earned Wage Access available after day 2.
• Employee discounts starting day one.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after 6 months, subject to age requirements.
• Most stores open 9AM–6PM; many are closed Sundays.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED