Retail Sales Associate - Part-Time - 0324

First Cash Pawn • Lufkin, TX

3d • $11 - $14

About The Position

FirstCash Holdings, Inc. is seeking a customer-focused Retail Sales Associate to assist customers with sales, loans, and product inquiries. The role supports pawn and short-term loan services by explaining terms, completing paperwork, processing transactions accurately, evaluating merchandise, and following company and regulatory guidelines. Associates maintain the sales floor and displays, handle cash and negotiable items responsibly, assist with basic opening and closing tasks, communicate with customers and teammates, complete required training, and perform other duties as assigned.

The position is part-time and pays $11.00–$14.00 per hour, plus commission. Associates may earn 2–8% commission based on individual performance; details are provided during the interview process. Most stores are open 9 a.m.–6 p.m., and many are closed Sundays. A flexible retail schedule, including weekends and holidays, is required. Firearms may be among the merchandise at FFL locations, with certification provided. Applicants must be willing to assist customers or retrieve merchandise from exterior areas. Employment offers require agreement to a binding arbitration process. Pay rates comply with applicable minimum wage laws. FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• Must be at least 18 years old.
• High school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.

Nice To Haves

• Experience using retail checkout systems.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support pawn and short-term loan services by explaining terms, completing paperwork, and providing a customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening and closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Commission of 2–8% based on individual performance, in addition to hourly pay.
• Earned Wage Access available after day two.
• Employee discounts starting on day one.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after six months, subject to age requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED