About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine sales results with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help maintain a clean, organized, inviting, and shoppable sales floor by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. You also share loyalty program benefits and ensure customers leave with what they need and a sincere thank-you. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and collaborate with teammates to serve customers and achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology to perform job functions.

Responsibilities

  • Welcome customers and build friendly, personal relationships through attentive service and genuine hospitality.
  • Understand customer needs and provide personalized product and service recommendations.
  • Work toward daily sales goals by engaging customers and using effective selling behaviors.
  • Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts; process damages, testers, and selected merchandise for vendor returns; update signs and pricing; and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
  • Support teammates with honesty, care, and collaboration, and learn from others to improve individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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