Retail Commission Sales Associate - Fine Jewelry, Bakersfield Valley Plaza - Part Time

Macy's • Bakersfield, CA

4d

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build client relationships through consultative selling, genuine hospitality, and the clientele program while meeting sales goals and promoting loyalty and warranty programs. You also support inventory and fulfillment activities, special events, merchandise security and accuracy, and the presentation and operations of the department. The role is part-time in Bakersfield Valley Plaza. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts.

Requirements

• 1–2 years of related experience required.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; move, reach, stoop, kneel, crouch, and climb ladders.
• Ability to meet close-vision, color-vision, depth-perception, and focus-adjustment requirements.

Responsibilities

• Welcome customers and provide personalized service, product recommendations, and assistance with fittings and digital shopping tools.
• Demonstrate product knowledge and educate customers about fine jewelry, precious metals, gemstones, and luxury brands.
• Build customer relationships and loyalty through consultative selling and use of clienteling tools and the clientele program.
• Meet and surpass daily sales goals, including client and protection plan goals.
• Promote loyalty, warranty, and credit programs and share offers and product launches.
• Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
• Maintain an organized, clean, and shoppable sales floor; process, present, store, organize, and replenish stock; update signs and pricing; and support merchandise moves.
• Support inventory, fulfillment, asset protection, and merchandise security and accuracy.
• Participate in sales events, vendor training, and ongoing product education.
• Collaborate with teammates to support customers, special events, and operational excellence.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed