Retail Commission Sales Associate - Fine Jewelry, Auburn - Part Time
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valuable shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items that match their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and use of the clientele program. You meet sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and helping with special events. You help ensure merchandise security, accuracy, and presentation, and work with the team to achieve sales goals and operational excellence in the Fine Jewelry department. Daily work includes preparing the sales floor, reviewing sales goals and product information, engaging customers, maintaining an organized and shoppable space, processing and replenishing stock, updating signs and pricing, and supporting merchandise moves. Colleagues share loyalty program benefits, provide attentive service through the end of each transaction, and collaborate to improve customer and store results.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and Client and Protection plan goals.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select suitable merchandise.
- Build customer relationships through consultative selling, hospitality, and clientele tools.
- Meet daily sales goals and achieve Client and Protection plan goals.
- Promote loyalty, warranty, and credit programs, including acquiring new customers by opening credit accounts and sharing loyalty benefits.
- Use point-of-sale technology and digital tools to support transactions and improve the shopping experience.
- Support inventory, fulfillment, stock processing, presentation, organization, storage, and replenishment.
- Maintain merchandise security, accuracy, signs, pricing, and asset protection compliance.
- Participate in vendor training, sales events, and special events; stay informed about new arrivals, trends, promotions, and product launches.
- Maintain a clean, organized, and shoppable sales floor.
- Collaborate with colleagues to support customers, communities, sales goals, and operational excellence.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal/financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
