Retail Commission Sales Associate - Fine Jewelry, Garden State Plaza - Part Time
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and recommend products suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. Along with meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and help ensure merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing the sales floor, reviewing goals and product information, welcoming and assisting customers, maintaining merchandise processing and presentation, organizing and replenishing stock, updating signs and pricing, and sharing loyalty benefits. The role also involves helping colleagues, learning continuously, and contributing to individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability; all schedules include weekend shifts.
Requirements
- 1–2 years of related experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools and to support accurate stock presentation, replenishment, and asset protection.
Responsibilities
- Deliver welcoming, knowledgeable, personalized customer service and build lasting client relationships.
- Use product knowledge to educate customers and recommend fine jewelry and watches suited to their tastes, preferences, and budgets.
- Meet and surpass daily sales goals, including client and protection plan goals.
- Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts.
- Use clienteling tools to promote offers and product launches and maintain customer loyalty.
- Use point-of-sale technology and digital shopping tools to assist customers and process transactions.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, replenishment, and merchandise moves.
- Maintain accurate pricing and signage, a shoppable sales floor, and merchandise security and asset-protection compliance.
- Participate in vendor training, sales events, and special events; stay informed about products, promotions, and trends.
- Collaborate with teammates and support operational excellence in the Fine Jewelry department.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
