Retail Commission Sales Associate - Fine Jewelry, Bakersfield Valley Plaza - Part Time
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them choose items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You meet sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and work with the team to achieve sales goals and operational excellence. Daily work includes preparing and maintaining the sales floor, learning about products and promotions, engaging customers, processing and replenishing stock, updating signs and pricing, and sharing loyalty program benefits. This is a part-time position in Macy’s Fine Jewelry department at Bakersfield Valley Plaza. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and Client and Protection plan goals.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, fine craftsmanship, and luxury brands to educate customers and help them select products within their tastes, preferences, and budgets.
- Build client relationships through consultative selling, genuine hospitality, and use of clienteling tools and the clientele program.
- Meet daily sales goals and Client and Protection plan goals.
- Promote loyalty, warranty, and credit account programs and share loyalty benefits.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, and replenishment.
- Maintain an organized, clean, and shoppable sales floor, including updating signs and pricing and supporting merchandise moves.
- Ensure merchandise security, accuracy, presentation, and compliance with asset protection requirements.
- Use point-of-sale technology and digital shopping tools to support transactions and customer experiences.
- Participate in vendor training, ongoing education, sales events, and special events.
- Collaborate with teammates to achieve sales goals and operational excellence.
Benefits
- Competitive pay and benefits.
- Health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
