Seasonal Retail Sales Associate, Montclair Plaza
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs and recommend suitable products and services, using product knowledge and a personal approach on the sales floor and in fitting rooms. You work toward selling goals through customer engagement and smart selling behaviors, build trust and loyalty, and help maintain a clean, organized, inviting shopping space. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and willingness to take initiative and adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices and technology, including handheld equipment and cash registers, and to process register transactions.
- Ability to talk, lift, move, stand, and reach with arms and hands as required by the role.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Welcome customers and build friendly, personal relationships through attentive conversations and genuine hospitality.
- Understand customer needs and offer personalized product and service recommendations.
- Work toward daily sales goals by engaging customers and using effective selling behaviors.
- Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts; process damages, testers, and selected merchandise returns to vendors; update signs and pricing; and support merchandise moves.
- Share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
